Expenses Policy
We want to make sure that volunteering doesn't cost you money. Reasonable expenses incurred during your befriending activities can be claimed.
What Can Be Claimed
- Bus tickets or public transport fares to and from visits
- Mileage for car travel (at the agreed rate)
- Parking costs incurred during visits
- Small purchases such as a coffee or tea during a community meet-up (for you and your service user)
- Any other costs pre-approved by your coordinator
What Cannot Be Claimed
- Personal meals or food shopping
- Gifts for service users
- Expenses not related to befriending activities
- Costs not approved in advance (for anything beyond standard travel/refreshments)
How to Claim
1
Keep Your Receipts
Always keep a photo or copy of your receipt/ticket as proof of purchase.
2
Submit Your Claim
Use the Submit Expenses page in this manual to complete and send your expenses form with uploaded evidence.
3
Await Approval
Your coordinator will review and approve your claim. You'll be contacted if any additional information is needed.
4
Payment
Approved expenses will be reimbursed via bank transfer. Please allow up to 14 working days for processing.
Tip
Submit your expenses regularly — ideally monthly. This makes it easier for everyone and ensures you're reimbursed promptly.