Risk Awareness

During your visits, stay alert to changes in:

• The person's physical appearance — weight loss, bruises, poor hygiene
• Their mood or behaviour — becoming withdrawn, anxious, or agitated
• Their living conditions — the home becoming unclean, too cold, or cluttered
• Their social situation — new people in the home, signs of financial pressure
• Their routine — not answering the door, cancelling frequently

Any sudden or significant changes should be reported to your coordinator.

Adopt a "personal safety first" approach:

• Plan your route before you leave and let someone know your schedule
• Park in well-lit, accessible areas
• Keep your phone charged and accessible
• Trust your gut — if something feels off, it probably is
• Be aware of your exit route at all times
• Do not enter a property if you see or smell anything concerning (gas, smoke)
• Do not challenge aggressive behaviour — remove yourself and call for help

Be mindful of common environmental hazards:

• Icy paths and steps in winter
• Loose carpets or cluttered hallways
• Pets that may be unpredictable
• Smoking in enclosed spaces
• Poorly maintained or unsafe property conditions